SUTHERLAND PRESSES RAISES THE BAR AGAIN: INTRODUCING AI VIRTUAL ASSISTANTS FOR 24/7 SUPPORT

May 22, 2024

Sutherland Presses, a titan of the metal forming industry for over 75 years, and composites forming over the past decade, shatters expectations once again by introducing I-BRAIN, a revolutionary AI-powered virtual assistant service available now on our website SutherlandPresses.com.

This industry-first initiative redefines customer support, offering 24/7assistance to both existing and potential customers.

Meet Your AI-Powered Partners in Composites and Metal forming:

I-BRAIN goes beyond basic chatbots. Our virtual assistants are extensively trained to be your composites and metal forming experts, providing in-depth knowledge on Sutherland's press lines, the I-PRESS® Control System, and industry best practices. Get to know some of the key members of your I-BRAIN team:

Bowe O'Ryan (North America): A veritable encyclopedia of press knowledge, Bowe is your virtual guide to Sutherland's mechanical presses, servo-hydraulic presses, composites, and forge presses. He can provide detailed information on features, warranty, and how Sutherland sets itself apart from the competition

Sergio Sierra (Latin America): For our Spanish-speaking customers in Latin America, Sergio is your one-stop shop for all things Sutherland Presses. He can answer your questions about our press range, handle quote requests, schedule demonstrations or meetings, and provide general inquiries about the company.

Chris Wei (Service & Operations): Ensuring your Sutherland press runs smoothly is Chris's specialty. His AI counterpart is available 24/7 to answer your questions related to parts, service, and preventive maintenance, and will ensure your questions and feedback are communicated directly to Chris.

DIRECT ACCESS TO SUTHERLAND'S LEADERSHIP:

I-BRAIN also facilitates communication with Sutherland's upper management team for higher-level inquiries and feedback:

Jack Sutherland (President): Jack is dedicated to elevating Sutherland Presses' processes and technology. He oversees product development with a focus on quality, craftsmanship, and innovative equipment design. For any press application inquiries or to provide feedback directly to Jack, utilize his AI virtual assistant.

Tiffani Lewis (Chief Marketing Officer): Tiffani's strategic vision and keen eye for detail ensure Sutherland Presses shines across all platforms. Her AI virtual assistant can connect you directly with her for any questions or concerns

Mark Sutherland (CEO): The founder and driving force behind Sutherland Presses' continued success, Mark's focus on innovation is evident in the I-PRESS® control system. You can reach out to Mark directly by chatting with his AI Assistant.

Reasons Why Sutherland's I-BRAIN Virtual Assistants are Your Composites and Metal Forming Partner:

  • Unmatched  Expertise at Your Fingertips: I-BRAIN goes beyond basic chatbots. Our virtual assistants are extensively trained in their specific fields, providing in-depth knowledge on Sutherland's press lines, the I-PRESS® control system, and industry best practices.
  • Around-the-Clock  Support: No more waiting for business hours! I-BRAIN is available 24/7, 365 days a year. Get the answers you need, whenever you need them.
  • Direct  Line to Key Decision Makers: Need to reach Sutherland's upper management? I-BRAIN facilitates communication with Tiffani Lewis (Chief Marketing Officer), Jack Sutherland (President), and Mark Sutherland (CEO) for high-level inquiries and feedback.
  • Personalized  Service for Every Region: I-BRAIN caters to your specific location. Our virtual assistants, like Sergio Sierra dedicated to Latin America, understand your regional needs and can answer questions, schedule demonstrations, and handle quotes.
  • The  Future of Composites and Metal forming is Here: I-BRAIN represents the cutting edge of customer service in composites and metal forming. This innovative solution streamlines communication, fosters stronger partnerships, and positions Sutherland Presses as a leader in the age of AI.

Sutherland Presses stands alone in offering AI-powered virtual assistant support. Don't be left behind! Head over to https://sutherlandpresses.com and experience the future of customer service with I-BRAIN.

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Sutherland Presses

SUTHERLAND PRESSES RAISES THE BAR AGAIN: INTRODUCING AI VIRTUAL ASSISTANTS FOR 24/7 SUPPORT

Sutherland Presses, a titan of the metal forming industry for over 75 years, and composites forming over the past decade, shatters expectations once again by introducing I-BRAIN, a revolutionary AI-powered virtual assistant service available now on our website SutherlandPresses.com.

This industry-first initiative redefines customer support, offering 24/7assistance to both existing and potential customers.

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